Management Team

Ellen became the third generation of the Amirkhan family to lead Oriental Rug Cleaning Co. when she joined the business in 1980. She is responsible for overseeing all segments of the company’s operations. She is a graduate of Texas Woman’s University with a Bachelor of Science degree and Southern Methodist University with a Master of Liberal Arts degree.

A past president of the Association of Specialists in Cleaning and Restoration (ASCR) – now the Restoration Industry Association (RIA) – Ellen develops and teaches oriental rug schools for the International Society of Appraisers (ISA) and other recognized groups across the United States and England, and is a co-developer of the Master Rug Cleaner Program. In addition, she consults and serves as an expert witness for the legal profession.

Armen Dohanian III is a fourth-generation rug cleaner. His family owns Bon Ton Rug Cleansers, 100 + year old rug cleaning business in Boston, Massachusetts. After receiving his Bachelor of Music from Johns Hopkins University and his Masters from the Manhattan School of Music, Mr. Dohanian began working full-time at his family’s business.

Since 2007, Armen has served as Operations Manager at Oriental Rug Cleaning Co. in Dallas, TX. Mr. Dohanian currently serves on the board of the North Texas Chapter of the International Society of Appraisers (ISA) and is a past-president of the Association of Rug Care Specialists (ARCS). An ARCS Certified Rug Specialist (CRS), he is an instructor for ARCS and the Master Rug Cleaner Program, teaching rug identification and advanced cleaning techniques, and is a certified appraiser (ISA AM).

A graduate of Texas A&M University with a degree in Speech Communication, Jennifer and has spent the majority of her professional career interfacing with customers. Jennifer joined Oriental Rug Cleaning in Dallas, Texas as an office manager in 2010, becoming the fourth generation of her family to be involved in the flooring business. Prior to this, she worked in textile project management.

Her focus on delivering excellent customer service practices for her team led her to create and teach “Effective Communications for Rug Cleaners”, part of the curriculum for Master Rug Cleaner and ARCS. Jennifer serves on the Board of Directors of the Association of Rug Care Specialist (ARCS), is a Certified Rug Specialist and Master Rug Cleaner.