The service and employees are friendly and prompt! I especially appreciate the free pick up and delivery. They also replaced fringe that greatly improved the appearance of an older rug. The rugs have regained their true colors with no chemical or weird odor whatsoever. I am so pleased that I sent them back with 10 more to clean!”Kay D. Customer Lobby: https://www.customerlobby.com/reviews/35355/oriental-rug-cleaning-co/write When you have a free moment and have not done so already, we would love for you to leave a review by clicking the link above. Thank you very much for your time in advance.